AnswerOn Customer Case Study:
Multinational BPO

Improve attrition, reduce training costs, and increase net margin savings.

Meet and exceed your performance goals while addressing agent burnout. Experiencing low agent satisfaction, high church rates, and costly training budgets?

Learn more about how AnswerOn helped this case study client improve attrition by 65% within the high-risk segment, reduce training costs by 19.75%, and save $9.5 million in net margin savings over a 5-year period.

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SLAs feel impossible? With AnswerOn, you can start boosting your profits today.

Learn more about how AnswerOn’s solution saved a multinational business process outsourcing call center with locations in the Philippines, Mexico, and the United States more than 9 million dollars in net margin savings, significantly reduced their attrition and helped agents improve performance scores across the board. Download your copy today!

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Frequently Asked Questions

No! This download is entirely free to you. Simply complete the form above and then check your email inbox to access your copy of the free download.
While this resource is free to anyone who wishes to download it, it is particularly useful for call center managers who are faced with high agent attrition rates and training budgets that bleed their company.

We ask for your information in exchange for this valuable free resource to better understand our audience and connect with you in the future if AnswerOn services seem like a good fit for your organization. For more details on our privacy and your information’s security, you can view our company privacy policy.

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