We all know that focusing on retaining your agents is more cost-effective than constantly training new ones.
Our risk-free 60-day Pilot Program’s predictive analytics targets high-risk employees, helping you stop attrition and address issues before it’s too late. We help call centers reengage their employees by identifying the core reasons for dissatisfaction and creating strategies to intervene.
With AnswerOn, you can quit playing guessing games and use real-time, accurate analytics to identify agents who need further training, are at risk of leaving, and who may need some additional attention.
Experience your own job satisfaction, happier agents, and improved profits starting today. Schedule your free demo with our experts to learn more.
We are so confident in our program, we guarantee our team will build a model which can accurately predict churn for your call center. If we don’t deliver, AnswerOn will refund your Pilot fees (contact us for details).