“At-risk agent identification is ‘spot on’ and the results appear to get better over time.”

“The intervention types have been helpful. Appreciative of the process. Lost a bunch with no intervention. Dismayed at how fast they left. Going to be a valuable tool.”

“We’ve been having conversations with agents who were ready to put in their two weeks, but we had the conversation and were able to save them.”

 “The AO process is a more disciplined approach to agent improvement.”

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